Downloading 23andMe Raw Data

Step 1) Click Sign In on 23andMe.com

Log in to 23andMe.com here. Enter your email address and password.

If you’ve forgotten your password, there is a link to reset it. Click the “Forgot your password” link and enter your email address to get a password reset email.

Sign in button on 23andMe


Step 2) Go to your account information

Click on your name in the upper right corner of the page. If you are on a mobile device, tap on the menu icon on the top right corner of the screen.

Settings on 23andMe for browse raw data and download


Step 3) Click Resources:

Step 4) Click Browse Raw Data

Click on browse data. 


Step 4) Find the download link

Click on the download link.

The button to download is in the top middle of the screen next to the underlined Browse.

screenshot of the download raw data button on 23andme


Step 5) Request your raw data

You will need to submit a request to download your data. First they will ask you to enter information, such as the birthday that you used when signing up, to verify your ownership of the account. Reach out to their customer support if you need help.

Click on the check box and submit your request to download your raw data. Note that you want the raw data file, not the imputed or phased data.

screenshot of how to request your raw data on 23andme

Step 6) Wait for an email letting you know it is ready

It may take a couple of days to process the request, depending on how they do the verification of your identity. 23andMe will send you an email when it is ready.


Step 7) Download to your computer

Click on the Download Raw Data button.


Step 8) View your downloaded raw data

Your download should start automatically. The file will be a .zip file. Double-click the zip file to access the text file with your raw data.

It will look like this:

screenshot showing what the raw data file looks like


Step 9) Store it safely

For most people, the downloaded file will end up in your Downloads folder, amongst everything else you’ve ever downloaded. Take a minute now and move the downloaded file to a folder in your documents. Label the folder “DNA” or “Genes” so that you can find it again. You may also want to back up the file to an offline storage device such as an external hard drive, if you have one.

Step 10) Use your 23 and Me data!

Learn about your health and optimize your wellness!

Your raw genetic data holds a treasure trove of information on optimizing your health.